1. Home
  2. Adventure and Leisure
  3. Venues for Hire
  4. Community Venue Maintenance Request

Community Venue Maintenance Request

Please complete this form if you need to report a safety or maintenance issue at the community venue you use if you are:
  1. A sporting club with a seasonal hire arrangement of a City of Cockburn reserve/clubrooms, or;
  2. A regular or casual hire user of a City of Cockburn community facility. 
Please upload up to three (3) photos to assist City staff identify the problem more quickly.

IMPORTANT NOTE
  • Does this issue present an immediate safety risk to people using the facility?
  • Does this issue pose a risk to building security or structure?
If YES to either of these questions, please call the City’s Customer Service number 08 9411 3444.
Calls within business hours will be responded to by City staff.
Calls outside of business hours will be directed to on-call Facilities staff by the City’s answering service.
 
Immediate security related issues can continue to be reported to CoSafe on 1300 26 72 33

To report any other issue, please complete the Report a Problem form online.
Print Form

Community Venue Maintenance Request 

All fields are required except where indicated
 
Please note Community Centre maintenance will be carried out around user group schedules
 

Community Venue Maintenance Request – Assessment Criteria

Level 1 - High Priority (within 24 hours)
  • Repair within 24 hours to enable the hirer to safely provide their service to patrons/members.
  • No alternative options to manage the risk.
  • Potential for additional damage, theft or financial loss if issue is not resolved. 
Examples:
  1. Floodlights not working and games taking place at the site within 24 hours.
  2. Hole in ceiling and water is coming through.
  3. Sewerage system is blocked.
  4. Facility hasn’t been found in a clean condition.
Level 2 - Medium Priority (24 hours - 3 days)
  • Booking continues but maintenance item will need to be resolved for the next booking.
  • Safety measures put in place to prevent any risk to users.
  • Alternative options may be available.
  • Chance of additional damage, potential for theft and financial loss if not repaired.
Examples:
  1. Trip hazard in pavement.
  2. Air conditioning is not working.
Level 3 - Low Priority (3 days+)
  • Repair in more than 3 days as hirer can conduct their service safely and without inconvenience to patrons/members.
  • Alternative options are available.
  • Safety measures can be put in place to prevent any risk.
  • No risk of theft, additional damage or financial loss.
Examples
  1. Key/Swipe Card has been lost and requires a replacement.
  2. Toilet seat broken and there are other WC’s with toilet seat.
  3. Ceiling light not working but still sufficient ambient light to see.
  4. Table or chair broken and there are many spares.
 

Related Pages

Contact

Address

City of Cockburn
Whadjuk Boodjar
9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Office opening hours:
8.30am to 4.30pm
Monday to Friday (excluding public holidays)

Language Support

Fire Danger Rating

Social Media

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaditj boodjar kep wer kaadidjiny kalyakool yoodaniny, wer koora wer yeyi ngalak Birdiya koota-djinanginy.

The City of Cockburn acknowledges the Nyungar people of Beeliar Boodjar. Long ago, now and in the future they care for Country.
We acknowledge a continuing connection to Land, Waters and Culture and pay our respects to Elders, past and present.