2 October 2024 update
The City received advice on 2 October 2024 from Telstra that the new Treeby Telecommunications Tower is now operational.
They have stated that customers in the area should experience immediate improvement to coverage and speeds. Indoor coverage can still be impacted by a range of factors outside of Telstra’s control (such as construction materials etc).
Who is responsible for telecommunications?
The responsibility for telecommunications lies exclusively with the Commonwealth Government. The City is not a telecommunications carrier under the Telecommunications Act 1997, nor does the City have the technical expertise or means to install, or project manage its own telecommunications infrastructure, temporary or otherwise.
The City advocated for several years with telecommunication providers and government agencies to improve mobile phone coverage in black spot areas throughout the City.
For further information visit the Telstra website.