To mitigate the risks of contracting and spreading COVID-19, all sport and recreation clubs using the City’s Sports Grounds must conduct their activities within the following Special Conditions in addition to the City of Cockburn’s Sports Ground Conditions of Hire until otherwise advised.
How many people are we allowed in our hired space?Normal capacity limits currently apply.
Do I have to complete a contact register?Yes – from Saturday 5 December 2020 it is mandatory in all community facilities and halls. Contact registers help to protect the community by assisting with faster and more complete contact tracing. The register will help the WA Health contact tracing team quickly identify and assist anyone that may have been exposed to COVID-19.
Users will need to scan the respective facilities QR code through the SafeWA app upon entry to complete an online contact register. If users do not scan the QR code, it will be up to the group organiser to collect required details via the paper-based contact register for each booking and send a copy to the City 24 hours post booking via email to [email protected]
How long do I have to keep the paper based contact register?Current State Government legislation outlines that they must be kept for 28 days. As such, the City advises to hold on to paper based contact registers in a safe and secure location and destroy them after 28 days (e.g. shred)
What happens with the information when participants scan the QR code?The required personal information is directly sent to the Department of Health and stored in a secure location which is destroyed after 28 days. The City or any other stakeholder has access to the information. Information will only be used should there be an outbreak of Covid-19 and contact tracing is required.
What are the penalties of not completing a contact register?It’s a legal requirement by the WA State Government for organisations to keep a contact register and individuals to provide their details. If not completed correctly, the State Government may infringe an individual up to $50,000 or $250,000 for an organisation/body corporate or 12 months imprisonment.
Penalties may also apply to organisations/body corporates for:
- Not being able to produce contact records with the required information in the required time frame (three hours or as otherwise as reasonably practicable)
- Using details for other purposes other than contact tracing (e.g. marketing)
Individual patrons will also face penalties for providing false information in connection with provision of contact details.
In addition, the City may suspend or cancel a groups booking for not implementing the actions as per the City’s Special Conditions of Usage.
What is a QR code and how do I get it?A QR code is just like a barcode, with information that can be read by a smartphone/tablet camera. The City will generate QR Codes through the SafeWA app for each facility and install them in the required locations.
How do I get the SafeWA app and who needs the app?The SafeWA app can be downloaded from the Apple App Store or the Google Play Store. Every person in WA should be encouraged to download the app if they have a smartphone.
Why do I need to offer a paper based contact register?As not everyone has a smartphone or may choose not to provide their details via the QR code. As such an alternative format must be kept by law.
Who do I need to ensure completes the contact register?Anyone who enters the facility, including staff, volunteers, visitors etc. The exception is if you are visiting the facility for only a short period of time (ie. To use the toilet only); however all persons are encouraged as a risk management measure.
What if the information provided by participants is not accurate?There is no requirement for organisations/body corporates to validate the accuracy of information.
What is contact tracing and why is it needed?Contact tracing is one of the most effective measures in controlling the spread of COVID-19 if an outbreak occurs. Contract tracing involves identifying anyone who may have been exposed to an infectious case of COVID-19 and having these persons avoid contact with others until we can be sure they are not going to develop the disease. If they were to become infected while they are in quarantine, they can be promptly diagnosed and treated appropriately and because they are in quarantine the number of persons they themselves might infect is greatly reduced. This key contact tracing work ensures potential chains of transmission are interrupted.
How do I know the information is being stored securely?The City has strict internal protocols where information sent to the City is stored securely and is accessed for approved purposes only in line with the City’s Privacy Statement and Records Management Policy.
Contact Registers through the SafeWA App are not accessible by the City. The app was created and is managed by the state government. Those with queries on the app should contact 13 COVID (26843).
Where can I find further COVID-19 information?Information is regularly placed on the City’s website. The State Government website is an important source of key up to date information
Why do I have to clean?This is to ensure user safety by minimising the contracting and transmission of COVID-19. The City is requesting that after use, you wipe down frequently touched surfaces (light switches, kitchen taps, table tops, chairs and door handles) with an appropriate disinfectant on top of your usual cleaning requirements. These principles have been adopted by many places whereby people are in one place for more than 15 minutes at a time which increases the chances of transmission of COVID-19.
Why do I have to complete a cleaning register?This is an action identified in the COVID Safety Plan to manage possible risks. The City will provide cleaning registers in each venue within the Kitchen area and this must be completed at the conclusion of your hire.
What will happen if I don’t clean?The City will first investigate the matter. Should it be found if the venue has not been cleaned, the City may cancel your future bookings and remove access from the facility
Will cleaning equipment be provided by the City?The City will provide the standard cleaning equipment already provided at each facility. Each hirer will be required to provide their own cleaning products and disinfectants to clean frequently touched surfaces and equipment. Please see Cleaning Protocol – Frequently Touched Surfaces & Equipment for further reference.
Do I need to provide Hand Santiser?No, however it is recommended that you do. Good hygiene (along with physical distancing and increased cleaning of frequently touched surfaces) have been advised as the most effective measures to mitigate the contraction and transmission of Covid-19.
Can food be consumed at the facility?Yes. State Government advice is their currently is no evidence that COVID-19 is transmitted through food or prepared food products; and there is a low likelihood of catching COVID-19 from food packaging that has been moved, travelled and exposed to different conditions and temperatures.
However, the City recommends that food is consumed while seated, buffets are discouraged and if where there may be high traffic areas of people gathering food, that these are considered as ‘Frequently Touched Surfaces’ and as a result are cleaned and disinfected appropriately.
Can parents watch their children during class?Yes, however these people are included in the overall person count for the booked space.
What if attend the facility and another hirer is still using the facility and it is my booking time?Please do not enter the room and contact the Community Facility Booking Office during business hours on 9411 3444 or 1300 CO SAFE after hours.
The City has amended booking times to allow for a buffer window between groups. It is extremely important groups adhere to the times allocated to them.
Is Co-Safe still available if needed to access the facility?Co-Safe is still operating and if you require assistance you can call the Co-Safe number. Please note all call-out fees will be charged to the hirer. Fees will not be charged if there is an emergency or there is a conflict with booking times.
How long will this be in place for?These measures will be in place until the City advises otherwise. Please note: further restrictions may come into place depending on the situation at the time. However, the intent is that restrictions will continue to relax should the State Government suggest proceeding to Phase 5 in the WA Roadmap to Recovery.
When can we undertake contact training or training under State Government Phase 4 restrictions?Contact training can be undertaken at the City’s sports grounds from Saturday 6 June 2020 subject to the sporting club organising the activities:
- Developing a Phase 4 COVID Safety Plan Sport and Recreation and obtaining endorsement from the City.
- Signing and returning the City’s Special Conditions of Usage – COVID 19 Phase 4 – only if Special Conditions of Usage were not returned as part of Phase 3.
What can we have access to?Clubs will be permitted access to the grounds they have booked and all facilities/amenities subject to completing and returning to the City:
Should your club not wish to utilise the clubrooms/facilities; they are not required to complete a Phase 4 COVID Safety Plan Food and Licensed Premises, however must complete a Phase 4 COVID Safety Plan Sport and Recreation for the grounds/courts (outdoor venue)
Do I have to complete a contact register?Yes – from Saturday 5 December 2020 it is mandatory in all indoor sporting facilities (clubrooms and community facilities). Contact registers help to protect the community by assisting with faster and more complete contact tracing. The register will help the WA Health contact tracing team quickly identify and assist anyone that may have been exposed to COVID-19.
Patrons will need to scan the respective facilities QR code through the SafeWA app upon entry to complete an online contact register. If users do not scan the QR code, it will be up to the club organiser to collect required details via the paper-based contact register for each booking and send a copy to the City each week via email to [email protected]
How long do I have to keep the paper based contact register?Current State Government legislation outlines that they must be kept for 28 days. As such, the City advises clubs to hold on to paper based contact registers in a safe and secure location and destroy them after 28 days (e.g. shred).
What happens with the information when participants scan the QR code?The required personal information is directly sent to the Department of Health and stored in a secure location which is destroyed after 28 days. The City or any other stakeholder has access to the information. Information will only be used should there be an outbreak of Covid-19 and contact tracing is required.
What are the penalties of not completing a contact register?It’s a legal requirement by the WA State Government for organisations to keep a contact register and individuals to provide their details. If not completed correctly, the State Government may infringe an individual up to $50,000 or $250,000 for an organisation/body corporate or 12 months imprisonment.
Penalties may also apply to organisations/body corporates for:
- Not being able to produce contact records with the required information in the required time frame (three hours or as otherwise as reasonably practicable)
- Using details for other purposes other than contact tracing (e.g. marketing)
Individual patrons will also face penalties for providing false information in connection with provision of contact details.
In addition, the City may suspend or cancel a clubs booking for not implementing the actions as per the City’s Special Conditions of Usage.
What is a QR code and how do I get it?A QR code is just like a barcode, with information that can be read by a smartphone/tablet camera. The City will generate QR Codes through the SafeWA app for each facility and provide them to the club to install them in the required locations.
How do I get the SafeWA app and who needs the app?The SafeWA app can be downloaded from the Apple App Store or the Google Play Store. Every person in WA should be encouraged to download the app if they have a smartphone.
Why do I need to offer a paper based contact register?Not everyone has a smartphone or may choose not to provide their details via the QR code. As such an alternative format must be kept by law.
Who do I need to ensure completes the contact register?Anyone who enters the facility, including staff, volunteers, visitors etc. The exception is if you are visiting the facility for only a short period of time (ie. To use the toilet only); however all persons are encouraged as a risk management measure.
What if the information provided by participants is not accurate?There is no requirement for organisations/body corporates to validate the accuracy of information.
How do I know the information is being stored securely?The City has strict internal protocols where information sent to the City is stored securely and is accessed for approved purposes only in line with the City’s Privacy Statement and Records Management Policy.
Contact Registers through the SafeWA App are not accessible by the City. The app was created and is managed by the state government. Those with queries on the app should contact 13 COVID (26843).
What is contact tracing and why is it needed?Contact tracing is one of the most effective measures in controlling the spread of COVID-19 if an outbreak occurs. Contract tracing involves identifying anyone who may have been exposed to an infectious case of COVID-19 and having these persons avoid contact with others until we can be sure they are not going to develop the disease. If they were to become infected while they are in quarantine, they can be promptly diagnosed and treated appropriately and because they are in quarantine the number of persons they themselves might infect is greatly reduced. This key contact tracing work ensures potential chains of transmission are interrupted.
Where can I find further COVID-19 information?Information is regularly placed on the City’s website. The State Government website is an important source of key up to date information.
Do we need to provide layout map?No. The only requirement is that the club manages 1 person per 2m2 across the venue.
Can we have more than one group training/competing at the same time at the same outdoor venue?Can we train on weekends?Yes, training on weekends is permitted.
Why do we need State or National Sporting Association permission?Given the specific nature of individual sports, State and National Sporting Associations need to provide permission to commence certain activities within current government restrictions based on the sport’s current insurance policies.
Our Sporting Ground does not have external toilets, how do we manage that?Some facilities do not have external store rooms or external toilets. For these facilities clubs are permitted to get internal access (prior to developing a COVID Safety Plan for the indoor venue), however it should only be for the purposes of going to the store room or toilet. Should there be Frequently Touched Surfaces on the path to these toilets, it is recommended that these areas are cleaned and disinfected frequently.
Can we have committee meetings inside clubrooms?Yes, once a COVID Safety Plan for the indoor venue has been completed and endorsed by the City.
Will the City be providing us with cleaning equipment to clean facilities?No, clubs will be required to provide their own cleaning equipment.
Can we engage a cleaning contractor to clean for us? Is there funding for that?Yes, you can as long as they meet the protocols developed by the City. Clubs will be required to cover the cost of the cleaners.
Will the Club have to provide hand sanitiser to participants?Yes. It is important that hand sanitiser is available and given to members prior to and after training. Hand sanitiser should also be readily available for groups during training.
Can we share equipment and how do we manage that?Shared equipment is not encouraged but where it is required, it must be cleaned and disinfected after training. Equipment should not be shared among groups unless it has been cleaned and disinfected appropriately. Please review the City’s cleaning protocol.
Must we use the COVID Safety Plan templates?Yes. This is a requirement by State Government that the indoor/outdoor venue complete the relevant Phase 4 COVID Safety Plan (ie.
Sport and Recreation or
Food and Licensed Premises). The COVID Safety Plan Certificate must be located in a prominent position visible for patrons and a copy of the COVID Safety Plan must be available for inspection by an Authorised Officer when required.
The COVID Safety Plan templates are restrictive; can I use a different template?The templates have been provided by the State Government and must be used. Should you need to add further information, the City suggests attaching separate pages to the COVID Safety Plan to explain answers to each item/question.
Do we have to keep cleaning logs?No, however it is strongly encouraged. Clubs can use their own log templates. Templates have been provided to assist clubs manage facilities and ensure they are undertaking best practice to mitigate the risk of contracting and spreading COVID-19. The intent is to provide the safest possible environment for club members to participate in sport and recreation activities.
Why do we need to complete the AHA Hospitality & Tourism COVID-19 Hygiene Course?Recent advice from the Minister for Seniors and Ageing, Volunteering and Sport and Recreation has suggested people serving in food businesses and licensed premised under the Liquor Control Act in a sporting and recreation setting do not need to complete the training course. However, as the training course is free (provided by the State Government) it is strongly encouraged.
Why is ‘get in and get out’ encouraged?The contraction and transmission of COVID-19 is still a risk in the community. As such, it is recommended that participants ‘get in and get out’ to reduce the risk, while also reducing the cleaning requirements on the club.
We operate a canteen/bar; can patrons consume food/beverages while watching the game/training?Under Phase 4 restrictions from 27 June, yes they can. Regular Liquor License boundaries still apply.
How long will this be in place for?These measures will be in place until the City advises otherwise. Please note: further restrictions may come into place depending on the situation at the time. However, the intent is that restrictions will continue to relax should the State Government suggest proceeding to Phase 5 in the WA Roadmap to Recovery.
Please contact the Recreation Services Department for more information on 08 9411 3444 or at [email protected]